Zion Guru Cancellation Policy

RENTALS:  Your RENTAL is fully refundable up to 7 days prior to your SCHEDULED OUTFITTING. Cancellations 7 days or less and up to 24 HOURS days prior receive a 75% refund and the balance of 25% is NON-REFUNDABLE. Cancellations within 24 HOURS are charged the full rental amount, which 50% is good toward a future rental within 1 year from the date of cancel and the balance of 50% IS NON-REFUNDABLE. Cancellations triggered by Zion Guru due to safety or adverse weather will receive a full refund if the rental can not be agreeably rescheduled. We encourage trip insurance. We do not refund any travel related costs you may incur to get to/from Zion Guru.

TRAILHEAD SHUTTLES:   Your shuttle is fully refundable 72 hours in advance of your pick-up.  Cancellations within 72 hours of your scheduled pick-up are non-refundable. Cancellations triggered by adverse weather, park closures, or poor weather will receive a full refund if the shuttle can not be agreeably rescheduled. In the event road conditions are unknown, but you insist upon trying to reach your chosen destination, no refunds or discounted rates will be given even if we can not reach your destination due to adverse conditions or safety hazards.

DAY TRIPS:  Your DAY EVENT is fully refundable up to 31 days prior to your departure. Cancellations 30 days or less and up to 3 days prior receive a 75% refund and the balance of 25% is NON-REFUNDABLE. Cancellations within 3 days are charged the full trip amount, which 50% is good toward a future event booked within 1 year from the date of cancel and the balance of 50% IS NON-REFUNDABLE. Cancellations triggered by Zion Guru due to safety or adverse weather will receive a full refund if the event can not be agreeably rescheduled. We encourage trip insurance. We do not refund any travel related costs you may incur to get to/from your designated Zion Guru pick-up location.

 

MULTI-DAY TRIPS, RETREATS OR WORKSHOPS:  Your MULTI-DAY EVENT is fully refundable up to 91 days prior to your departure. Cancellations 90 days or less and up to 31 days prior TO THE EVENT START DATE receive a 50% refund and the balance of 50% IS NON-REFUNDABLE.  Cancellations within the 30 day window of THE EVENT START DATE are NON-REFUNDABLE. We encourage trip insurance. We do not refund any travel related costs you may incur to get to/from your designated Zion Guru pick-up location.